I don’t care who or what you’re working with, if they’re sentient, they all want to:

  • be right
  • feel smart
  • be praised
  • feel accepted or loved or cared for (or all three)

When they don’t know what to do or get it wrong, they want to:

  • be taught how to be right
  • know they’re still accepted
  • understand how to make amends if they messed something up


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